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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Erik Ramirez

Erik Ramirez

November 1, 2024

5  out of  5
rating by Erik Ramirez
"Anahis is amazing! helped me get covered fast and easy with no problems you can tell she is very knowledgable and professional really recommend going with her with questions keep up the great work"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Anais was able to assist you quickly and effectively. Your recommendation means a lot to us, and we’ll be sure to pass on your compliments to her. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks again for your support!"
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Alberto Lopez

November 1, 2024

5  out of  5
rating by Alberto Lopez
"Best help ever ! I love this place 10 out of 10 ."
We responded:
"Thank you for your fantastic review! We're so glad to hear that you had such a positive experience with us. Your support means the world to us! If you ever need assistance again, don’t hesitate to reach out. We look forward to serving you in the future!"
Profile photo of leah marianna (makeupbyleah19)

leah marianna (makeupbyleah19)

November 1, 2024

5  out of  5
rating by leah marianna (makeupbyleah19)
"I worked with Vanessa and she was so great! Very informative and helpful considering I am a younger woman that doesn’t understand anything insurance related and once I was done working with her I felt like a professional! I would definitely recommend Vanessa for your insurance needs!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Vanessa was able to help you navigate the complexities of insurance and make you feel confident in your understanding. Your recommendation means a lot to us, and we’ll be sure to share your kind words with her. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We're here to help!"
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Jerry Pettis

November 1, 2024

5  out of  5
rating by Jerry Pettis
"Vanessa and Anais are extremely excellent, courtesy is outstanding! 🙂"
We responded:
"Thank you for your kind words! We’re delighted to hear that both Vanessa and Anahis provided you with excellent service and outstanding courtesy. Your satisfaction is our top priority, and we truly appreciate your feedback. If you need anything else or have further questions, feel free to reach out anytime!"
Profile photo of Dromingo

Dromingo

November 1, 2024

5  out of  5
rating by Dromingo
"Those girls(Vanessa and Anais) are the best, the’re super patient, super profesional and they got good joke they definatly need a raise"
We responded:
"Thank you so much for your fantastic review! We’re thrilled to hear that Vanessa and Anahis provided you with such a positive experience. Their patience, professionalism, and sense of humor truly make a difference! We appreciate your suggestion and will certainly pass along your kind words. If you need anything else, don’t hesitate to reach out. We look forward to serving you again!"
Profile photo of Carlos Marquez

Carlos Marquez

October 31, 2024

5  out of  5
rating by Carlos Marquez
"Muchas gracias Anais por Toda Tu ayuda"
We responded:
"Gracias Carlos por darnos cinco estrellas. Me alegro que Anais le ayudo con la aseguranza. Tenga un buen dia!"
Profile photo of Maria Zurita

Maria Zurita

October 30, 2024

5  out of  5
rating by Maria Zurita
"Anais y Vanessa siempre tienen la oficina muy bonita, siempre muy amables con los clientes"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que aprecias el ambiente de nuestra oficina y la atención de Anais y Vanessa. Siempre estamos aquí para brindar el mejor servicio a nuestros clientes. ¡Esperamos verte pronto!"
Profile photo of Quintin Reed

Quintin Reed

October 30, 2024

5  out of  5
rating by Quintin Reed
"The service was excellent"
We responded:
"Thank you for your kind words! We're thrilled to hear that you feel well-treated. Your satisfaction is our top priority and we look forward to serving you again soon!"
Profile photo of Alonzo Taylor

Alonzo Taylor

October 30, 2024

5  out of  5
rating by Alonzo Taylor
"Always treats me right"
We responded:
"Thank you Mr. Taylor for giving us a five-star review. We appreciate your business and look forward to being here along the way. "
Profile photo of Maria Valtierra

Maria Valtierra

October 29, 2024

5  out of  5
rating by Maria Valtierra
"Muy amables las muchachas de eats oficina siempre estan para ayudar"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que nuestro equipo siempre está dispuesto a ayudarte. Apreciamos tu reconocimiento y esperamos seguir brindándote un excelente servicio. ¡Saludos!"
Profile photo of Juan C. Mercado

Juan C. Mercado

October 28, 2024

5  out of  5
rating by Juan C. Mercado
"Muchas gracias Anais y Vanessa por el buen servicio. Muy amables siempre"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que tuviste una buena experiencia con Anais y Vanessa. Apreciamos tu apoyo y esperamos verte de nuevo pronto. ¡Saludos!"
Profile photo of Laura Hernandez

Laura Hernandez

October 24, 2024

5  out of  5
rating by Laura Hernandez
"I was very pleased with the service at this location, Vanessa was very kind and knowledgeable, she answered all my questions pleasantly and I was very satisfied, so I would surely recommend this place"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience at our location and that Vanessa was able to assist you effectively. Your recommendation means a lot to us. If you have any more questions or need further assistance, don’t hesitate to reach out. We look forward to serving you again!"
Profile photo of Maria Favela

Maria Favela

October 24, 2024

5  out of  5
rating by Maria Favela
"Excelente servicio y atención al cliente. En especial la señorita Vanesa Barrientos. Ella siempre es muy amable y contesta cada una de mis preguntas . Estoy muy contenta de tener mi Aseguranza con State Farm. Vanesa Barrientos es la mejor."
We responded:
"¡Muchas gracias! Nos alegra saber que has tenido una excelente experiencia con nuestro servicio y que Vanesa Barrientos ha sido de gran ayuda. Apreciamos tu confianza en State Farm y estamos aquí para asistirte en lo que necesites. ¡Gracias por elegirnos!"
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Bryan Solis

September 19, 2024

5  out of  5
rating by Bryan Solis
"Very professional team and great agent!"
Profile photo of Kary Delgado

Kary Delgado

September 17, 2024

5  out of  5
rating by Kary Delgado
"Muy buen servicio. Me acabo de cambiar de aseguradora y estoy muy contenta con mi decisión"
Profile photo of Salvador Jacobo

Salvador Jacobo

September 12, 2024

5  out of  5
rating by Salvador Jacobo
"Office offers excellent service. Keep up the good work ladies!"
Profile photo of Hugo Mendez

Hugo Mendez

August 29, 2024

5  out of  5
rating by Hugo Mendez
"Excelente servicio!"
We responded:
"Gracias Hugo por darno cinco estrellas. Me alegro que te agrado el servicio de nuestra oficina. Que tengas un buen fin de semana!!!"
Profile photo of Martín Vallejo

Martín Vallejo

August 29, 2024

5  out of  5
rating by Martín Vallejo
"Las muchachas de esta oficina son muy pacientes conmigo cuando tengo preguntas de mi seguro. Son #1!!"
We responded:
"¡Gracias por tu excelente comentario! Nos complace saber que nuestras colegas en la oficina te brindan una atención paciente y dedicada cuando tienes preguntas sobre tu seguro. Si alguna vez tienes más preguntas o necesitas ayuda adicional, no dudes en contactarnos. ¡Gracias nuevamente por tu apoyo y confianza en nuestro equipo!"
Profile photo of Michael Ross

Michael Ross

August 23, 2024

5  out of  5
rating by Michael Ross
"I always have a pleasant experience with state farm. They are very thorough in helping with whatever issue there is. They're the best office that I have experienced and I been with state farm for years...hands down."
We responded:
"DearMr. Ross, Thank you for taking the time to leave such a positive review! We are thrilled to hear that you always have a pleasant experience with State Farm. We pride ourselves on being thorough and dedicated to helping our customers with any issues they may have. It is wonderful to know that our office has provided you with the best experience, and we are grateful for your loyalty over the years. Thank you for choosing State Farm!"
Profile photo of Adriana Marin

Adriana Marin

August 22, 2024

5  out of  5
rating by Adriana Marin
"I was helped by Anahí she was awesome explained everything in both Spanish and English for me and my husband & we got a great quote for both our home and vehicles. Great customer service !!"
We responded:
"Dear Adriana, Thank you for leaving such a fantastic review! We are thrilled to hear that Anais provided you and your husband with excellent assistance. We pride ourselves on our bilingual services and it's great to know that she was able to explain everything in both Spanish and English. We are also pleased to hear that you received a great quote for your home and vehicles. Thank you for recognizing our commitment to providing great customer service!"
Profile photo of Heriberto Mendez

Heriberto Mendez

July 13, 2024

5  out of  5
rating by Heriberto Mendez
"Renato and his crew are the best, great customer service. Do not hesitate to do business with them!!!"
We responded:
"Thank you so much for your fantastic review! We truly appreciate your kind words about our office. Providing great customer service is our top priority, and we're thrilled to hear that we exceeded your expectations. We are honored to have earned your trust and look forward to serving you again in the future. Don't hesitate to reach out if you need anything else!"
Profile photo of Jose Esparza

Jose Esparza

July 12, 2024

5  out of  5
rating by Jose Esparza
"Muy buen servicio siempre recibo por parte de Anais y Vanessa. Muy agradables y amables"
We responded:
"¡Muchas gracias por tu maravillosa reseña! Nos alegra saber que siempre recibes un excelente servicio de parte de Anais y Vanessa. Tu satisfacción es nuestra prioridad, y nos complace saber que cumplimos tus expectativas. Siempre estaremos aquí para atenderte con gusto. "
Profile photo of Antoine Peterson

Antoine Peterson

July 10, 2024

5  out of  5
rating by Antoine Peterson
"I made a bad decision and worked with a friend, who has my best interest in mind and is my buddy, and change insurance companies to save some money. Due to a technicality on my part they cancelled my auto insurance and would not reinstate it, even though they took my money. I raced back to State Farm and they helped me and brought me back so quick. I am so appreciative of the people in this office as they were very helpful and I love the service they provided."
We responded:
"Thank you for taking the time to share your experience with us. We understand that switching insurance companies can be a challenging decision and we're glad that you decided to come back to us. We appreciate your loyalty and are glad to hear that our team at State Farm was able to assist you promptly and provide the helpful service you needed. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!"
Profile photo of Beatriz Terrazas

Beatriz Terrazas

June 25, 2024

1  out of  5
rating by Beatriz Terrazas
"State Farm would benefit from incorporating additional Agent development centering on customer service. My Agent Renato Delgadillo from the Blue Island office is in dire need. He is unresponsive to verbal and written communication requests. Poor Managers create poor teams. As an alternative to his poor delivery of customer service, I elected to transfer to a different Agent. My new Agent asked me to request my transfer directly to Agent Renato. I submitted it via email and followed up with a phone call to his office. His staff person asked me to wait for his return from vacation, which would be Thursday. I followed up with both Agents' offices and the transfer had not been completed. I contacted Agent Renato's Blue Island Office. His Assistant said she would send him another reminder. I asked for other avenues to effect the transfer and she provided the 1-800 number. I called the number and received a cafeteria menu response. I pressed the button for "all other calls or callers" and was requested to provide date of birth. I was then directed to Agent Renato's Office. How much more frustrating can it get? To ensure a live person, I redialed the 1-800 number and elected "new accident". The Staff Person transferred me to the appropriate party. The call concluded with "the transfer will become effective between 7-10 business days from receipt of confirmation.""
We responded:
"Hello Beatriz, hope all is well. I understand your unhappiness started with a payment reminder. Unfortunately, reminder texts and emails are sent to be proactive to avoid potential company cancellations. Even after payment was made, the reminder did go out since it didn't catch it on time. I apologize for this. The transfer request can be done via phone, online or email to make it convenient for you. We wish you and your family the best in the future. Have a safe and Happy 4th of July week."
Profile photo of Umberto Mota

Umberto Mota

May 23, 2024

5  out of  5
rating by Umberto Mota
"The team super friendly and helpful. Vanesa and Anais answers every question I had and even gave me some pointers."
We responded:
"Thank you for sharing your positive experience with the team! It's great to hear that Vanessa and Anais were not only friendly, but also went above and beyond to assist you. It's always valuable to have knowledgeable individuals who are willing to address any questions and provide helpful advice. We appreciate your feedback and hope to continue providing excellent service in the future."